Your MorefireTV box: delivery and first setup in Thailand

MorefireTV · 09/11/2026 · Delivery & setup

What comes with your TV box, when it is dispatched, how activation works and what to do with the manufacturer warranty card.

Confirm your delivery details before paying

When ordering a MorefireTV box, send us your delivery address and contact details on WhatsApp. Confirm whether you want the Standard or Premium package and check the full order before using the payment link we issue.

Standard with a box and twelve-month subscription costs ฿5,000; Premium with a box and twelve months costs ฿6,000. Delivery within Thailand is included in those prices. For other Southeast Asian countries, postage and packaging are additional and must be confirmed before payment.

Dispatch is different from arrival

We dispatch TV boxes within 48 hours of payment being recorded. That is the dispatch window, rather than a promise that the parcel will arrive within 48 hours. Transit time comes afterwards and depends on the destination and delivery conditions.

If you need the box for a particular date, discuss that with us before ordering. Keep your WhatsApp order confirmation so the package and delivery details are easy to find.

Check what arrives

The package includes the TV box, remote control, power adapter and cable, HDMI cable and a one-year manufacturer warranty card. Check the contents and condition when the parcel arrives. Accessory appearance may differ from product illustrations.

If anything is missing, damaged or different from your confirmed order, contact us promptly with clear photos and a description. Keep the packaging while any delivery issue is being resolved.

Get ready for activation

You will need a television with a suitable HDMI connection, power and a reliable internet connection. Connect the box using the supplied accessories and contact us if you need setup help. We activate the included subscription after delivery once you confirm you are ready.

Test your connection in the room where you will watch. If the router is far away, discuss your setup with us rather than assuming the new box will solve a weak Wi-Fi signal.

Register the warranty card

Register the included one-year warranty card with the manufacturer when you receive the box, following the instructions on the card. Keep it and your order confirmation. For cancellation or return questions, read the website’s cancellations and returns page and contact us before sending anything back.

Looking for help with your setup? Explore our support guides or prepare an enquiry.