Why does my TV box buffer?

Start with a simple comparison

Test another channel and another app. Note whether all content is affected or just one item. This helps narrow down a stream, player, device or network issue.

Check your connection

If possible, test Ethernet directly to your router. Pause other heavy downloads and restart your player. A speed test alone does not rule out an intermittent connection.

Ask for targeted help

Send support your device model, player name, affected content and the time the problem occurred. Mention whether Ethernet or a different network changed the result.